Virgo is a comprehensive "whole-of-business" e-Solution for multi-facetted Recruitment & Consultancy Services Firms.
 

Product Overview

Virgo Recruitment is a comprehensive business solution for multi-facetted Recruitment & Consultancy Services Firms. Virgo provides complete end-to-end, whole-of-business functionality to support everything from strategic discussions on pre-market diversification and Tender Response processing, through to pre-sales, order entry and processing, order fulfilment, payroll & invoicing, etc.

As well as the core business processes of job order processing, candidate registration, search, placement, invoicing and payroll, Virgo also supports multi-level business structures, sales targets, budgets, activity reporting, document management and many, many more business processes.

Furthermore, being based on web technologies Virgo fully supports remote users such as clients, candidates, mobile consultants, affiliates, etc.

Product extensions, if required, can be completed at a fraction of the cost of competitor systems, and are immediately available for secure allocation to any user anywhere. Virgo is the only solution that can properly support all the current and future competitive advantages of client businesses.

Virgo integrates with the Accounting and Finance system of your choice, meaning that you do not need to change accounting system, and that your finance and accounting department can use the accounting system of choice.

Key Subsystems

Virgo has many subsystems which are fully integrated with one another. All screens can be configured to each client's specific needs and aligned with the specific business processes.

The list of modules below is non-exhaustive. There are over 450 screens and dozens of standard processes, all integrated with one another.

Click on a heading for more details...

Recruitment Practice

This groups together all of the core business operations familiar to recruitment firms:

  • Temp, Contract, Casual, Part Time, and Permanent & Executive placements;

  • Shift-based Booking and Rostering for the medical, human services, hospitality and other industries. Booking and Rostering supports

    • Short-Term Bookings

    • Shift Management

    • Long-Term Bookings

    • Long-Term Employee Assignments

    • Employee Allocation

    • Client Booking Search

    • Shift Search

    • Employee Roster Report

    • Employee Availability Report

    • Allocations Lists

  • Candidate Registration

  • Registered and Unregistered Client Order Processing

  • Update and Application of Personnel Availability Criteria

  • Update and Access to Appropriate Online Enquiry and Reports

  • Allocation of Multiple Candidates Per Job

  • Job / Candidate Application Processing – including full history for both

  • Integrated Skills Management

  • "Campaign" Volume Job Processing (large scale recruitment drives)

  • Integrated e-Tempus electronic timesheets & Wage Easy Payroll

  • "i-Match" ranked Search & Select integrated into Order Processing Options Menu

  • Candidate Marketing

  • Automatic alerts for job availability when adding/changing candidate data

  • Many other features

Consulting Practice

The Consulting Practice module allows you to define and structure new products, manage projects, and form and manage project teams. Virgo features include:

  • Product & Service Definition

  • Project Definition & Management

  • Team Management

  • Project Activities

  • Task Definition

  • Resource Management

  • Multi-level fee structures

  • Cost and charge rates on an individual basis by task type

  • Project Management reporting

  • Automated electronic timekeeping

  • "Traffic Light" reporting

  • Integrated Alerts

Business Entity Management

Virgo allows multiple business entities within the one Group Business structure. Virgo allows you to define and refine a virtual Org-Chart for your business and another for each of your clients. The system automatically utilises the information across all operations and processes – allowing you to analyse staff activity, sales, costs, margins, etc. by team, business unit, branch, and division for both your firm and your clients. Virgo supports:

  • Multiple separate companies within the licensee Group Business

  • Licensee client Group Business support

  • Inter-organisational relationships (e.g. subsidiary, JV, part owner, etc)

  • Multi-level Business Unit and Branch structures

  • Integrated Team Management

  • Active Reporting Module

  • Comprehensive Operational and Management Reporting

Client Relationship Management

Client relationships are the core of any business. No matter how good your staff or processes, you must have a good understanding of your clients to win orders. In Virgo, Client Relationship Management underpins all facets of the system – just as it does in your business. Virgo works behind-the-scenes to provide you with comprehensive reporting while your staff members go about their daily activities. With Virgo, you can keep on top of your business with intelligent reporting and real-time enquiries, while reducing your overheads.

 

In Virgo, Client Relationship Management is a subset of Contact Relationship Management. All "Activities" conducted by any staff member or other user of the system are recorded permanently in Virgo. Virgo keeps a tab on CRM related Activities with:

  • Integrated Organisational Management

  • Licensee-defined "Activities"

  • Comprehensive Activity Notes recorded against all entities in the system including clients, branches, business units, orders, candidates, personnel, etc; each allowing for textural and multi-media notes

  • Automated Workflow Activity Recording

  • Activity Reporting

  • Business Development Schedules that define a schedule of contacts to be made with each client for each consultant

  • Integrated Diary

Performance Management & KPI Support

Virgo provides a comprehensive and quantitative enquiry and reporting solution that constantly monitors all areas of your business, and allows on-line, real time query and reporting every minute of the day. You can monitor every type of activity:

  • Hours billed

  • Total billings

  • Mark-up

  • Gross profit

  • % mark-up

  • %GP

  • Other measures as required – you define what you want to see.

Virgo even tracks performance measures without being asked – so you can always set up a measure and receive a full historical report when you need it.

 

Virgo can compare anticipated to actual performance for any period that you request, and for any job, individual, team, business unit, branch, organisation, or across an entire Group.

 

Availability

Virgo provides comprehensive availability processing that is automatically referenced during search & select processing. Virgo automatically maintains availability as a person is assigned to a job or project. Availability has 3 components:

  • Type of work for which the candidate is available;

  • Periods of availability;

  • Locations at which the candidate is prepared or not prepared to work.

Skills Management

This supports the creation of Skills, formation of Skill Sets, and application of skills and skill sets to individuals, business units, jobs, branches, order types and organisations. When placing an order, Skills are "inherited" from clients, branches, business units, order type, and other objects directly into the job. This saves from minutes to hours in job set-up, and provides significant improvements in customer service and management reporting.

 

Qualifications Management

Virgo allows you to create an unlimited number of Tertiary Disciplines (Faculties, and other generalised areas like "Trade", etc), then to apply fields of study (Majors, Specific Trades, etc). There are no restrictions on how many Tertiary Disciplines or Fields of Study are created, nor on the number applied to each individual.

 

Integrated Document Management

Virgo includes a Document Management tool that allows documents to be loaded, stored, and monitored on the server. Virgo keeps your documents securely and centrally, with automatic key word searching and cross-matching to staff, jobs, candidates, and clients.

 

Tender Management

This allows you to respond to Invitations to Tender and Requests for Information; sharing documents and other files amongst the tender response team -- all in the familiar Virgo™ environment.

 

e-Tempus™ Electronic Time & Attendance

This provides web-based, single entry, multi-party authorisation, and includes features that permit different timesheet templates for different job types, clients, branches, and business units. It accepts times captured through the e-Tempus online timesheets, or through third-party phone, swipe card, palm print or other time capture systems.

 

Payroll

Virgo has a comprehensive in-built payroll subsystem. Also Virgo may be integrated into any payroll system directly or by providing tailored downloads from the Time & Attendance module.

Virgo's in-built payroll is powered by the leading Australian payroll solution: Wage Easy. Wage Easy is both fully integrated and optional. Although we strongly recommend Wage Easy's powerful payroll and HRIS solution as an integrated part of Virgo, we recognise that many recruitment firms may already use a different payroll system.

Wage Easy includes Award Interpretation, Agreed Pay Scales, Allowances & Deductions, Leave Entitlements, Public Holidays and RDO's, Superannuation, Pay Slips and Group Certificates, Online payslips, Workers Compensation, Automated Termination, Electronic Payments, Career Development, Tax Reporting, and many HRIS features required by any business, including support for formal appraisals & warning, training, skills development, etc.

Accounting & Finance

Virgo integrates into the Accounting System of your choice. This integration is seamless. However, intrinsic to Virgo are all of the operational and control financial data capture and reporting required to run and control all operations and operational processes.

Virgo will integrate with any off-the-shelf or custom built accounting system that supports either data uploads or a direct interface. Some of these are:

  • Great Plains

  • MYOB

  • QuickBooks

  • Business Manager

  • Advanced Business Manager

  • SyBiz

  • Sun Microsystems

  • Money Works

  • AccPac

  • Attaché

  • etc

e-hrm can also provide a custom-built ledger that extends the comprehensive transaction processing in-built in Virgo to support your business specifically as required.


Client Types and User-base

Virgo has been designed to support all client types:

  • Multi-national Corporations

  • National Enterprises

  • Small / Medium Enterprises and

  • Micro Businesses (less that 5 staff)

Virgo supports:

  • Single branch

  • Multiple branches

  • Centralised processing for multiple branches and

  • Decentralised processing across multiple branches

Virgo was designed to provide services to all people involved in the recruitment and consulting process. Each Recruitment Firm has many people that interact with the firm – all are potential users in Virgo. Virgo users include:

  • Recruitment Consultants

  • Business & HR Consulting Staff (and others)

  • Managers

  • Administrators

  • Payroll & Accounting Staff

  • Client Supervisors

  • Client HR Managers

  • Client Accounts Clerks

  • Candidates

  • Temps, Shift Workers and Contractors

  • Unregistered Candidates

  • Affiliates

  • etc

Licensing, Deployment and Support

Virgo may be licensed in a traditional sense, charged on a usage basis (which often works out to be a lower cost), or it may be rented.

Since Virgo is 100% web-enabled, it may be deployed either on e-HRM servers managed by OzHosting or on your servers on your premises.

Support and Help Desk is included in usage-based access, and may be purchased separately for other forms of licensing.

We also offer a fully managed Application Service (ASP) service which ensures your staff, clients and candidates always receive the help that they need.

 

 
 

Supporting Competitive Advantage

Most businesses operate in the same basic way. Were this not the case, it would be impossible to develop generalised software "products".

At e-hrm, however, we understand that the success of any business must therefore stem substantially from its differences.

Whether those differences are in Managerial & Strategic Planning, Customer Service, Operational effectiveness, Corporate Culture & Philosophy, or other aspects of business, they contribute to the intangible thing we usually refer to as Competitive Advantage.

Virgo is a comprehensive and living Business Information System that simultaneously provides standardised, best-practice business processes, while delivering an integrated technical and business support platform that allows no-cost/low-cost configuration & customisation of every aspect of the solution to ensure that your competitive advantages are supported and delivered across your business.